Every small business owner knows the importance of having efficient and effective employees. What many do not realize is that good employees are often the product of great training. Every company, no matter its size, should have well-written and well-defined job descriptions for each position as well as organizational chart and chain of command.
It may feel like being laissez-faire about duties and responsibilities is empowering for employees but in reality, it typically causes confusion and frustration. Employees prefer knowing what they need to do and how their bosses want it done. This is not to say that rigidity is a good strategy, it’s not. Proper training ensures that every employee has the tools necessary to become the next all-star.
High-Quality Employee Training
Retaining key employees is the foundation of building a productive and integrated work force. Among a group of employees, natural leaders will emerge, and when they have been properly trained they will contribute to the continuous learning environment that successful firms foster.
Firms that have defined systems in place allow their employees to have confidence in the work that they are doing without any ambiguity caused by not having a firm understanding of the company’s expectations. In-house training is extremely helpful in the transition process as new hires are learning more about their roles in the firm and how they fit into the firm overall.
Employee Benefits are More Than Health Care
The ascendance of gig economy eliminated many positions that were the norm just a decade ago. In order to retain the best talent, health benefits and paid time off are must-haves. Providing these benefits will differentiate your firm from those that continue to scale back employee benefits.
Many employee benefits program duties can be out-sourced to contract companies that handle of the firm’s HR needs. Employee retirement funds with matching may not be plausible for many small business owners, but there are other benefits such as pre-tax employee health funds and the like. Offering a fitness membership will often lower health insurance premiums and let your staff know that their health is important to you.
How Are You Getting Quality Employees?
The impacts of hiring process mistakes hit Small businesses with a lower number of people on staff even harder. Finding the right people is another reason why job descriptions are so important. This information allows the potential candidate to fully evaluate their fitness for the position prior to applying. Job descriptions also help to guide the screening process by providing strong screener questions and a concrete skill-set requirement.
Outsourcing the candidate selection process often makes sense for business owners that want high involvement in the hiring process when finding a group of appropriate candidates. Outsourcing the entire process from selection to onboarding is another option, and working with HR professionals allows the process to go smoothly while still allowing for the hiring company to direct the process.
Human Resources and internal training are two areas that often fall by the wayside in small companies, especially when they are understaffed. New employees deserve a set up for success, and proper training can start their experience off on strong footing. In-house training also provides knowledge to the new hires of the corporate culture which can be another strong factor in success.